Production General Manager

Job duties and responsibilities

• Direct, plan, organize, evaluate, and control the company’s overall operations by managing and coordinating middle managers.
• Develop and implement policies that establish the strategic direction for the company, ensuring alignment with long-term goals and objectives.
• Approve the creation of key departments and facilitate the appointment of leadership roles, ensuring senior positions are well-defined and aligned with the company’s overarching strategy and organizational structure.
• Define the long-term vision and goals for the company, ensuring alignment with overall corporate strategy. Take the lead in formulating, evaluating, and approving critical policies, initiatives, and programs aimed at driving the company’s operational success.
• Allocate the necessary financial, human, and material resources to effectively execute company policies and initiatives.
• Assist in developing administrative and operational control systems and oversee workforce planning and talent management to ensure smooth and efficient operations.
• Lead the selection and appointment process for middle and senior-level managers. Ensure that the individuals chosen possess the skills and experience required to fulfil the company’s objectives and maintain operational excellence.
• Oversee and facilitate collaboration between various regions, divisions, and departments. Ensure that their efforts are aligned, fostering a cohesive and coordinated approach to achieving the company’s objectives across all levels of the organization.
• Serve as one of the lead representatives of the company in external negotiations and official events. Where appropriate, delegate authority to representatives to act on behalf of the company in dealings with external stakeholders, ensuring that the company’s interests are safeguarded in all interactions.
• Drive initiatives to optimize production processes, enhance quality, improve efficiency, reduce waste, and lower production costs, leveraging lean manufacturing principles and continuous improvement programs.
• Monitor industry trends and emerging technologies in the fire pit and fireplace market to drive innovation in designs, materials, and production methods.
• Lead Sustainability Initiatives and introduce and implement eco-friendly production practices, such as utilizing sustainable materials and improving energy efficiency in production.
• Foster a culture of workplace safety by enforcing safety protocols and promoting awareness across all production facilities.
• Develop and continuously monitor key performance indicators (KPIs) to assess the performance of employees, suppliers, shipping carriers, and vendors, alongside metrics for production efficiency, operational risks, and customer satisfaction. Integrate these KPIs with SWOT analysis to enable data-driven decision-making.
• Track operating costs to identify opportunities for efficiency improvements and implement strategies to maintain or increase profit margins.
• Ensure the full implementation of up-to-date production systems and software, optimizing workflow, enhancing efficiency, improving data accuracy, and supporting swift decision-making.

Skill requirements for the position (including education and work experience):

• A university degree or college diploma in engineering, business administration, commerce or other discipline related to the company’s product is required.
• Preferably 2 – 5 years of experience as a middle manager in goods production, utilities, transportation or construction in a high sales and consumer network environment.
• Specialization in a particular functional area or product is desirable through specific university or college training in that area or through previous experience.
• Expertise in concrete and metal is an asset
• Demonstrated patience, tact and diplomacy while leading a diverse team of industry professionals.
• Ability to multi-task, remain cool and keep up in a fast-paced environment.
• Excellent, interpersonal and communication experience, verbal, written and administrative skills.

The ultimate goal of each team member is to contribute to the delight and satisfaction of our customers. Our aim, indeed, is to make our customers happy. This means that every operation is developed and maintained with our customer’s experience at its core.